Returns & Exchanges
At Liquid Rubber, we stand behind the quality of our waterproofing and protective coatings, offering a 30-day return window for unopened and unused products. If you are not completely satisfied with your purchase, we are here to help you facilitate a smooth return or exchange process.
Check Eligibility
Ensure your items are in their original, unopened packaging and were purchased within the last 30 days.
Contact Support
Email our customer service team with your order number to receive a Return Merchandise Authorization (RMA) number.
Pack and Ship
Securely pack the items in their original shipping box and clearly write the RMA number on the exterior before shipping.
Receive Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing